DR. ANGELICA PIGMAN

Angelica Pigman, DBA. is the founder and CEO of Classic AP Consultant. Dr. Angelica’s mission is to teach others how to grow through faith and marketplace skills to enhance themselves and their business.

Dr. Pigman’s journey began as a Provider Relations Advocate in the health care industry. She has logged nearly twenty years of experience in various areas of managed care (provider relations, retention account manager, quality improvement specialist, telephonic service coordinator and authorization coordinator).

In additional to her extensive experience, Dr. Angelica also has outstanding academic background that includes a Doctorate in Business Administration (Strategy & Innovation) from Capella University in Minnesota and a Masters in Business Management from Letourneau University in Houston. Dr. Angelica is also a Certified Life Coach from The Bloom Life Coach Institute.

Dr. Angelica’s combination of academic qualifications, health care and coaching experience provides a strong foundation for the kind of work approach to business owners and helping others heal and thrive. The training she received from the Bloom Institute gave her a deep understanding of how we get stuck in negative patterns and settle for unfulfilled lives of mediocrity because we’re disconnected from the full expression of our talents.
 

Accountability Matters… to everyone!

Yet sometimes we may wonder why it matters, especially in business. Accountability in the Workplace: Why Does it Matter? answers this question and a lot more. This book was written to promote building healthy accountability cultures in the workplace to alleviate the injustices that severely influence the business world and the communities that surround it.

Dr. Angelica Pigman believes that accountability matters because employee performance sets the pace for a company’s success in the marketplace. Accountability is also a major concern in the workplace because it affects the tangible outcomes of a business organization and it directly affects their bottom line. No or limited productivity, no profitability!

Accountability matters internally because it fosters respect, trust, and productivity in a company’s business environment. It matters externally because it fosters customer satisfaction, builds brand loyalty, and establishes a company’s industry foothold.

In this book, it is our goal to thoroughly address the issue by defining the problem, suggesting viable solutions and reestablishing the importance of its consideration when mapping out business strategies for mission success in the 21^st Century.